These Alpine Funded General Terms and Conditions (the “GTC”) govern rights and
obligations in connection with the use of services provided by Alpine Funded GmbH
(Switzerland) (the “Services”), offered mainly through the www.alpinefunded.com website
(the “Website”). Please read these GTC carefully. You are under no obligation to use the
Services if you do not agree or understand any portion of these Terms, nor should you use
the Services unless you understand and agree to these Terms.
- INTRODUCTORY PROVISIONS
1.1. These GTC govern your (“you”, “your”, or the “Customer”) rights and obligations in
connection with the use of the Services provided by Alpine Funded GmbH with its registered
office at Sinserstrasse 67, 6330 Cham, Switzerland, identification no.: 092 13 651, registered
in the Commercial Register maintained by the Municipal Court in Cham, CHE-159.158.124
(“we”, “our”, or the “Provider”)
1.2. By registering on the Website or, where registration is not required, not later than by
yourfirst use of the Services, you are entering into a contract with the Provider, the subject
of which is the provision of the Services of your choice. The GTC form an integral part of
such a contract and, by executing the contract with the Provider, you express your
agreement to these GTC.
1.3. The Services are only intended for persons over the age of 18 residing in the country
for which the Services are available. By registering on the Website, you confirm that you are
over 18 years of age. If you are under 18 years of age, you may not use the Services. You
undertake to access the Services solely from one of the countries for which the Services are
available. You acknowledge that your access to and use of the Services may be restricted or
prohibited by law in some countries, and you undertake to only access and use the Services
in accordance with applicable laws.
1.4. The Provider shall not provide Services to Customer that: (i) is of nationality or is
residing in Restricted Jurisdictions; (ii) is established or incorporated, or has a registered
office in Restricted Jurisdictions; (iii) is subject to the relevant international sanctions; or (iv)
has a criminal record related to financial crime or terrorism. Restricted Jurisdictions means
countries determined as such by the Provider and published here on the Website. The
Provider reserves the right to refuse, restrict or terminate the provision of any Services to
Customer as per this Clause 1.4. and such Customer is prohibited to use the Services, which
also includes the use of the Client Section and/or Trading Platform.
1.5. The Services consist of the provision of tools for simulated foreign exchange trading
on the FOREX market or simulated trading with other instruments on other financial
markets, provision of analytical tools, training and educational materials, the access to the
Client Section, and other ancillary services, in particular through the Client Section or by the
provision of access to applications provided by the Provider or third parties. Financial market
information is used in the simulated trading; however, you acknowledge that any trading
that you perform through the Services is not real. You also acknowledge that the funds
provided to you for demo trading are fictitious and that you have no right to possess those
fictitious funds beyond the scope of their use within the Services, and in particular that they
may not be used for any actual trading and that you are not entitled to the payment of those
funds. Unless expressly agreed otherwise, you will not be paid any remuneration or profits
based on the results of your simulated trading, nor will you be required to pay any losses.
1.6. None of the services provided to you by the provider can be considered investment
services in accordance with applicable laws. The provider does not give or provide to you
any guidance, instructions, or information about how or in which manner you should
perform transactions when using the services or otherwise, or any other similar information
about the investment tools traded, nor does the provider accept any such guidance,
instructions, or information from you. None of the services constitute investment advice or
recommendations. No employees, staff, or representatives of the provider are authorized to
provide investment advice or recommendations. Should any information or statement of any
employee, staff, or representatives of the provider be interpreted as
Investment advice or recommendations, the provider explicitly disclaims that the same is
investment advice or recommendations and shall not be responsible for them.
1.7. Your personal data is processed in accordance with the Privacy Policy.
1.8. The meaning of the definitions, expressions, and abbreviations used in these GTC can
be found in clause 18.
- SERVICES AND THEIR ORDER
2.1. You can order the Services through the Website by completing the appropriate
registration or order form. After registration, we will e-mail you the login details for the
Client Section and/or Trading Platform and allow you to access them.
2.2. The Services include, among other things, the Free Trial, Alpine Funded Challenge,
and Verification products; these products may differ in the scope of the Services provided
(e.g., by analytical tools available to the Customer). With the Free Trial, you may use some of
the Services within a limited scope and for a limited period free of charge. Completing the
Free Trial does not entitle you to access any other Services.
2.3. All data that you provide to us through the registration or order form, the Client
Section, or otherwise must be complete, true, and up to date. You must immediately notify
us of any change in your data or update the data in your Client Section. The Customer is
responsible for all the provided data being accurate and up to date; the Provider is not
obligated to verify the data.
2.4. You acknowledge that if you provide an identification number, tax registration
number or other similar information in the registration or order form or in the Client
Section, or if you state that you are a legal entity, you will be considered as an entrepreneur
(trader) for the purposes of these GTC and when using the Services, and the provisions of
these GTC or the applicable law that grant rights to consumers will not apply to you.
2.5. The fee for the Alpine Funded Challenge varies according to the option selected and
depends on the amount of the initial capital, the degree of the acceptable risk, the
parameters that must be fulfilled so that the conditions of the Alpine Funded Challenge and
the subsequent Verification are met, and possibly other configurations. More detailed
information on individual options and fees for those options are provided on our Website
www.alpinefunded.com. The final fee will be determined based on the option you select
when completing the form for ordering the Alpine Funded Challenge. The Provider reserves
the right to also provide the Services under individually agreed conditions. All individually
agreed conditions shall be determined by the Provider at its own discretion. Individual
discounts and other benefits may not be combined, unless expressly stipulated otherwise by
the Provider.
2.6. The fee is paid for allowing you to access the Alpine Funded Challenge, or the
Services provided under the Alpine Funded Challenge. The Customer is not entitled to a
refund of the fee, for example, if the Customer cancels the Customer’s Client Section or
requests the cancellation by e-mail, if the Customer terminates the use of the Services or
the contract (e.g., fails to complete the Alpine Funded Challenge or the Verification), fails to
meet the conditions of the Alpine Funded Challenge or the Verification, or violates these
GTC.
2.7. If the Customer lodges an unjustifiable complaint regarding the paid fee or disputes
the paid fee with the Customer’s bank or payment service provider (e.g. through chargeback
services, dispute services, or other similar services), on the basis of which an annulment,
cancellation or refund of the fee or any part thereof is requested, the Provider is entitled, at
its own discretion, to stop providing to the Customer any services and refuse any future
provision of any services.
2.8. Your choice of the option of the Alpine Funded Challenge that you select when
making an order shall also apply to the subsequent Verification. You will start the
subsequent Verification and, possibly, other products related thereto, with the parameters
and the same currency that correspond to the option of the Alpine Funded Challenge
selected by you. Once you make a selection, it is not possible to change it. If you are
ordering a new Alpine Funded Challenge, the restrictions specified in this clause 2.8 shall not
apply.
2.9. The Provider reserves the right to unilaterally change the fees and parameters of the
Services at any time, including the parameters for their successful completion. The change
does not affect the Services purchased before the change is notified.
2.10. Any data entered in the order form can be checked, corrected, and amended until
the binding order of the Services. The order of the Services of your choice is made by
submitting the order form. The Provider will immediately confirm the receipt of your order
to your e-mail address. In the case of the Free Trial, the order is completed upon the delivery
of the confirmation to your e-mail address, whereby the contract is executed. In the case of
the Alpine Funded Challenge, the order is completed upon the payment of the fee for the
selected option (more on this in clause 3.4), whereby the contract between you and the
Provider is executed, the subject of which is the provision of the Alpine Funded Challenge
and, if the conditions of the Alpine Funded Challenge are met, the Verification. The contract
is concluded in English. We archive the contract in electronic form and do not allow access
to it.
2.11. You acknowledge that in order to use our Services, you must obtain the appropriate
technical equipment and software, including third-party software (e.g., software for the use
of the Trading Platform), at your own risk and expense. The Website is accessible from the
most commonly used web browsers. The internet access, purchase of the equipment, and
purchase of the web browser and its updates are at your own risk and expense. The Provider
does not warrant or guarantee that the Services will be compatible with any specific
equipment or software. The Provider does not charge any additional fees for the internet
connection.
2.12. You acknowledge that the operators of trading platforms are persons or entities
different from the Provider and that their own terms and conditions and privacy policies will
apply when you use their services and products. Before sending an order form, you are
obligated to read those terms and conditions and privacy policies.
2.13. If the Customer places an unusually large number of orders for the Services within an
unreasonably short period of time, the Provider may notify the Customer through the Client
Section as a protective precaution to mitigate potentially harmful behaviour of the
Customer. If such unreasonable behaviour continuous after such notice, we reserve the right
to suspend any further orders of the Services by the Customer. If we identify that the
unusual behaviour as per this paragraph relates to the Customer’s involvement in Forbidden
Trading Practices, we may take respective actions as perceived in Section 5 of this GTC. The
Provider reserves the right to determine, at its own discretion, the nature of the behaviour
described above and reasonable boundaries for such determination.
- PAYMENT TERMS
3.1. The amounts of fees for the Alpine Funded Challenge options are in USD. The fee can
also be paid in other currencies that are listed on the Website. The Customer acknowledges
that if the payment is made in a currency other than the one the Customer has chosen on
the Website, the amount will be converted according to the current exchange rates valid at
the time of payment.
3.2. Service charges are inclusive of all taxes. If the Customer is an entrepreneur (trader),
he is obliged to fulfil all his tax obligations in connection with the use of our Services in
accordance with applicable law, and in the event of an obligation, he is obliged to pay tax or
other fees properly.
3.3. You can pay the fee for the selected option of the Alpine Funded Challenge by a
payment card, via a bank transfer, or using other means of payment that the Provider
currently offers on the Website.
3.4. In the event of payment by a payment card or via any other express payment
method, the payment shall be made immediately. If you select a bank transfer for payment,
we will subsequently send you a proforma invoice in electronic form with the amount of the
fee for the option of the Alpine Funded Challenge you have chosen on the Website. You
undertake to pay the amount within the period specified in the proforma invoice. The fee is
considered paid when its full amount is credited to the Provider’s account. If you do not pay
the amount on time, the Provider is entitled to cancel your order. Customer bears all fees
charged to Customer by the selected payment service provider (according to the valid
pricelist of the payment service provider) in connection with the transaction and the
Customer is obliged to ensure that the respective fee for the selected Alpine Funded
Challenge is paid in full. - CLIENT SECTION AND TRADING PLATFORM
4.1. Only one Client Section is permitted per Customer and all of the Customer’s Services
must be maintained in the Client Section.
4.2. The total number of Alpine funded Challenges and Verifications per one Client
Section may be limited depending on the total sum of the initial capital amounts of the
products ordered by the Customer or on the basis of other parameters. Unless the Provider
grants an exception to the Customer, the initial capital amounts may not be transferred
between the individual products or mutually combined. You may also not transfer or
combine your performance, Service parameters, data, or any other information between the
products.
4.3. Access to the Client Section and Trading Platform is protected by login data, which
the Customer may not make available or share with any third party. If the Customer has
registered as a legal entity, the Customer may allow the use of the Services through the
Customer’s Client Section to the authorized employees and representatives. The Customer is
responsible for all activities that are performed through the Customer’s Client Section or
Trading Platform. The Provider bears no responsibility, and the Customer is not entitled to
any compensation, for any misuse of the Client Section, Trading Platform, or any part of the
Services, nor is the Provider responsible for any negative consequences thereof for the
Customer, if such misuse occurs for any reasons on the part of the Customer.
4.4. The Customer acknowledges that the Services may not be available around the clock,
particularly with respect to maintenance, upgrades, or any other reasons. In particular, the
Provider bears no responsibility, and the Customer is not entitled to any compensation, for
the unavailability of the Client Section or Trading Platform and for damage or loss of any
data or other content that Customer uploads, transfers or saves through the Client Section
or Trading Platform.
4.5. The Customer may at any time request the cancellation of the Client Section by
sending an e-mail to [email protected]. Sending a request for the cancellation of
the Client Section is considered as a request for termination of the contract by the Customer,
with the Customer being no longer entitled to use the Services, including the Client Section
and Trading Platform. The Provider will immediately confirm the receipt of the request to
the Customer by e-mail, whereby the contractual relationship between the Customer and
the Provider will be terminated. In such a case, the Customer is not entitled to any refund of
the fees already paid or costs otherwise incurred.
- RULES OF DEMO TRADING
5.1. During the demo trading on the Trading Platform, you may perform any transactions,
unless these constitute forbidden trading strategies or practices within the meaning of
clause 5.4. You also agree to follow good market standard rules and practices for trading on
financial markets (e.g., risk management rules). Restrictions may also be imposed by the
trading conditions of the Trading Platform that you have selected for trading.
5.2. You acknowledge that the Provider has access to information about the demo trades
that you perform on the Trading Platform. You grant the Provider your consent to share this
information with persons/entities who are in a group with the Provider or who are
otherwise affiliated with the Provider, and you grant the Provider and these persons/entities
your consent and authorization to handle this information at their own will. You agree that
these activities may be performed automatically without any further consent, consultation,
or approval on your part being necessary, and that you are not entitled to any remuneration
or revenue associated with the use of the data by the Provider. The Provider is aware that
you do not provide the Provider with any investment advice or recommendations through
your demo trading. You acknowledge that you may suspend your demo trading on the
Trading Platform at any time.
5.3. The Provider bears no responsibility for the information displayed on the Trading
Platform, nor for any interruption of, or delay or inaccuracy in the market information
displayed through your Client Section
5.4. Forbidden Trading Practices
5.4.1. During the demo trading, it is prohibited to:
● knowingly or unknowingly use trading strategies that exploit errors in the
services such as errors in display of prices or delay in their update; (In the
case that Alpine Funded enables all forms of EAs, this restriction will not
apply during the evaluation stage.
● perform trades using an external or slow data feed; (In the case that the
Alpine Funded enables all forms of EAs, this restriction will not apply during
the evaluation stage.)
● perform, alone or in concert with any other persons, including between
connected accounts, or accounts held with different Alpine Funded entities,
trades or combinations of trades the purpose of which is to manipulate
trading, for example by simultaneously entering into opposite positions;
● perform trades in contradiction with the terms and conditions of the provider
and the trading platform;
● use any software, artificial intelligence, ultra-high speed, or mass data entry
which might manipulate, abuse, or give you an unfair advantage when using
our systems or services; or
● otherwise perform trades in contradiction with how trading is actually
performed in the Forex market or in any other financial market, or in a way
that establishes justified concerns that the provider might suffer financial or
other harm as a result of the customer’s activities.
5.4.2. Furthermore, Customer shall not exploit the Services by performing trades
without applying market standard risk management rules for trading on
financial markets, this includes, among others, the following practices (i)
opening substantially larger position sizes compared to Customer’s other
trades, whether on this or any other Customer’s account, or (ii) opening
substantially smaller or larger number of positions compared to Customer’s
other trades, whether on this or any other Customer’s account.
The Provider reserves the right to determine, at its own discretion, whether
certain trades, practices, strategies or situations are Forbidden Trading
Practices.
5.5. If the Customer engages in any of the Forbidden Trading Practices described in clause
5.4, (i) the Provider may consider it as a failure to meet the conditions of the particular
Alpine Funded Challenge or Verification, (ii) the Provider may remove the transactions that
violate the prohibition from the Customer’s trading history and/or not count their results in
the profits and/or losses achieved by the demo trading, (iii) to immediately cancel all
Services provided to the Customer and subsequently terminate this contract.
5.6. In case when some or all Forbidden Trading Practices are executed on one or more
Alpine Funded Challenge and Verification accounts of one Customer, or accounts of various
Customers, or by combining trading through Alpine Funded Challenge and Verification
accounts and Alpine Funded Trader accounts, then the Provider is entitled to cancel all
Services and terminate all respective contracts related to any and all Customer’s Alpine
Funded Challenge and Verification accounts and/or apply other measures in Clause 5.5. The
Provider may exercise any and all actions in Clauses 5.5 and 5.6 at its own discretion.
5.7. If any Alpine Funded Trader accounts were used for or were involved in the
Forbidden Trading Practices, this may and will constitute a breach of respective terms and
conditions for Alpine Funded Trader account with third-party provider and may result in
cancellation of all such user accounts and termination of respective agreements by the
third-party provider.
5.8. If the Customer engages in any of the practices described in clause 5.4 repeatedly,
and the Provider has previously notified the Customer thereof, the Provider may prevent the
Customer from accessing all Services or their parts, including access to the Client Section
and Trading Platform, without any compensation. In such a case, the Customer is not
entitled to a refund of the fees paid.
5.9. The Provider does not bear any responsibility for trading or other investment
activities performed by the Customer outside the relationship with the Provider, for example
by using data or other information from the Client Section, Trading Platform, or otherwise
related to the Services in real trading on financial markets, not even if the Customer uses for
such trading the same Trading Platform that the Customer uses for demo trading.
5.10. Developments in financial markets are subject to frequent and abrupt changes.
Trading on financial markets may not be profitable and can lead to significant financial
losses. Any previous performances and profits of the customer’s demo trading are not a
guarantee or indication of any further performance.
- Alpine Funded CHALLENGE AND VERIFICATION
6.1. After paying the fee for the selected option of the Alpine Funded Challenge, the
Customer will receive the relevant login data for the Trading Platform at the e-mail address
provided by the Customer or in the Client Section. The Customer activates the Alpine
Funded Challenge by opening the first demo trade in the Trading Platform. You acknowledge
that, by opening the first demo trade, you expressly demand the provider to provide
complete services. If you are a consumer, it means the completion of services before the
expiry of the period for withdrawal from the contract, which affects your right to withdraw
from the contract, as specified in more detail in clause 12. If you do not activate the
Challenge within 30 calendar days of the date on which it was made available to you, your
access to it will be suspended. You can request the renewal of access via the Client Section
or by sending an e-mail to [email protected] within 6 months of the initial
suspension, otherwise we will terminate the provision of the Services without any right to a
refund of the fee.
6.2. In order for the Customer to meet the conditions of the Alpine Funded Challenge,
the Customer must fulfil all of the following parameters at the same time:
6.2.1. the Customer has opened at least one demo trade on at least 1 calendar day;
6.2.2. in the course of none of the calendar days during the Alpine Funded
Challenge did the Customer report a loss on any demo trades opened and
closed on that day, which would exceed the percentage of the initial capital for
the respective option as described below:
● Base Camp Challenge: A daily 5% loss of the account balance or highest point
of equity on a given trading day.
● Peak Challenge: A daily 5% loss of the account balance or highest point of
equity on a given trading day.
●
6.2.3. at no time during the Alpine Funded Challenge did the Customer report a loss
on any opened and closed demo transactions, which would exceed in total the
percentage of the initial capital for the respective option as described below:
● Base Camp Challenge: A total loss of 10% of the balance (Trailing to all
balance sizes) or highest point of equity on a given trading day.
● Peak Challenge: A total loss of 10% of the balance or highest point of equity
on a given trading day.
6.2.4. the Customer is in a total profit on all closed demo trades amounting to at
least the percentage of the initial capital for the respective option as described
below:
● Base Camp Challenge: In total 8% profit of the initial capital.
● Peak Challenge: In total 8% profit of the initial capital.
The above parameters are explained in more detail here on the Website.
6.3. If the Customer has met the conditions of the Alpine Funded Challenge specified in
clause 6.2, and at the same time has not violated these GTC, in particular the rules of demo
trading under clause 5.4, the Provider will evaluate the Alpine Funded Challenge as
successful and will make the Verification available to the Customer free of charge by sending
login details to the Customer’s e-mail address or Client Section. The Provider does not have
to evaluate the Alpine Funded Challenge if the Customer has not closed all trades.
If the above conditions are met for the “Base Camp Challenge”, the Provider will evaluate
the Challenge as successful and will recommend the Customer as a candidate for the Alpine
Funded Trader program. (Funded)
6.4. The Customer activates the Verification by opening the first demo trade in the
Trading Platform. If the Customer does not activate the Verification within 30 calendar days
from the day on which the Customer received the new login data, the Customer’s access to
the Verification will be suspended. The Customer may request the renewal of access via the
Client Section or by sending an e-mail to [email protected] within 6 months of the
suspension, otherwise we will terminate the provision of the Services without any right to a
refund.
6.5. In order for the Customer to meet the conditions of the Verification for the “Peak
Challenge”, the Customer must fulfil all of the following parameters at the same time:
6.5.1. during the Verification, the Customer has opened at least one demo trade on
at least one calendar day;
6.5.2. in the course of none of the calendar days during the Verification did the
Customer report a loss on any demo trades opened and closed on that day,
which would exceed the percentage of the initial capital for the respective
option as described below:
● Peak Challenge: A daily 5% loss of the account balance or highest point of
equity on a given trading day.
6.5.3. at no time during the Verification did the Customer report a loss on the sum
of the opened and closed demo trades, which would exceed in total the
percentage of the initial capital for the respective option as described below:
● Peak Challenge: A total loss of 10% of the balance or highest point of equity
on a given trading day.
6.5.4. 6.5.4. Customer is in total profit from all closed demo trades amounting to at
least the percentage of the initial capital for the respective option as described
below:
● Peak Challenge: In total 5% profit of the initial capital.
The above parameters are explained in more detail here on the Website.
6.6. For the Customer to meet conditions of the Verification, the Customer shall comply
with the following:
6.6.1. Customer has met the conditions of the Verification specified in clause 6.5;
6.6.2. Customer has not violated these GTC, in particular, the rules of demo trading
under clause 5.4; and
6.6.3. Customer has not exceeded the maximum total amount of the capital
allocation of USD 200,000 individually or in combination, per Customer or per
each trading strategy, within the meaning of applicable Alpine Funded Trader
Program agreement, if Customer is already participating in the Alpine Funded
Trader Program. If the above conditions are met, the Provider will evaluate the
Verification as successful and will recommend the Customer as a candidate for
Alpine Funded Trader program. The Provider does not have to evaluate the
Verification if the Customer has not closed all transactions.
6.7. If during the Alpine Funded Challenge the Customer does not comply with some of
the conditions specified in clause 6.2.2. or 6.2.3., the Alpine Funded Challenge will be
evaluated as unsuccessful, and the Customer will not be allowed access to the subsequent
Verification. If during the Verification the Customer does not comply with any of the
conditions specified in clause 6.5.2. or 6.5.3., the Verification will be evaluated as
unsuccessful, and the Customer will not be recommended as a candidate for the Alpine
Funded Trader program. In such cases, the Customer’s account and Services will be cancelled
without refund of fees already paid. 6.8. Provider recommending Customer as a candidate
for the Alpine Funded Trader Program in no way guarantees Customer’s acceptance into the
Alpine Funded Trader Program. The Provider is not responsible for Customer being rejected
by the ALPINE FUNDED Trader Program for any or no reason.
- Alpine Funded Trader If the Customer is successful in both the Challenge and
Verification, the Customer may be offered a contract by a third-party company, in its sole
discretion to participate in the Alpine Funded Trader Program. The terms, conditions, and
agreement between the Customer and a third-party company are strictly between the
Customer and the third-party company. Alpine Funded GmbH is in no way involved with the
Alpine Funded Trader Program agreement—or lack thereof—executed between the
third-party company and the Customer. The Customer acknowledges their personal data
may be shared with a third- party company for purposes of considering offering such a
contract. - Use of the website, services and other content
8.1. The Website and all Services, including the Client Section, their appearance and all
applications, data, information, multimedia elements such as texts, drawings, graphics,
design, icons, images, audio and video samples, and any other content that may form the
Website and the Services (collectively as the “Content”), are subject to legal protection
pursuant to copyright laws and other legal regulations and are the property of the Provider
or the Provider’s licensors. The Provider grants you limited, non-exclusive, non-transferable,
non-assignable, non-passable, and revocable permission to use the Content for the purpose
of using the Services for your personal use and in accordance with the purpose for which the
Services are provided. The Content is not sold or otherwise transferred to you and remains
the property of the Provider or the Provider’s licensors.
8.2. All trademarks, logos, trade names, and other designations are the property of the
Provider or Provider’s licensors, and the Provider does not grant you any authorization to
use them.
8.3. Both the Customer and the Provider undertake to act in accordance with the
principles of fair dealing in the performance of the contract and in mutual negotiations and,
in particular, not to damage the good reputation and legitimate interests of the other party.
The Customer and the Provider will resolve any possible disagreements or disputes between
them in accordance with these GTC and the applicable law.
8.4. Except for the rights expressly set out in these GTC, the Provider does not grant you
any other rights relating to the Services and other Content. You may only use the Services
and other Content as set out in these GTC.
8.5. When accessing the Services and other Content, the following is prohibited:
8.5.1. to use any tools that may adversely affect the operation of the Website and
Services or that would be intended to take advantage of errors, bugs or other
deficiencies of the Website and Services;
8.5.2. to circumvent geographical restrictions of availability or any other technical
restrictions;
8.5.3. to make copies or back-ups of the Website and other Content;
8.5.4. to reverse-engineer, decompile, disassemble or otherwise modify the
Website and other Content;
8.5.5. to sell, rent, lend, license, distribute, reproduce, spread, stream, broadcast or
use the Services or other Content otherwise than as permitted;
8.5.6. to use automated means to view, display or collect information available
through the Website or Services; and
8.5.7. to use any other tools or means the use of which could cause any damage to
the Provider.
8.6. The provisions of clause 8 are not intended to deprive the Customer of the
Customer’s consumer rights which cannot be excluded by law.
- Disclaimer
9.1. You acknowledge that the services and other content are provided “as is” with all
their errors, defects and shortcomings, and that their use is at your sole responsibility and
risk. To the maximum extent permitted by the mandatory laws, the provider disclaims any
statutory, contractual, express, and implied warranties of any kind, including any warranty of
quality, merchantability, fitness for a particular purpose, or non- infringement of any rights.
9.2. To the extent permitted by the mandatory provisions of the applicable laws, the
provider is not responsible for any harm, including any indirect, incidental, special, punitive
or consequential damages, including lost profit, loss of data, personal or other
non-monetary harm or property damage caused as a result of use of the services or reliance
on any tool, functionality, information or any other content available in connection with the
use of the services or elsewhere on the website. The provider is not responsible for any
products, services, applications or other third- party content that the customer uses in
connection with the services. In case the provider’s liability is inferred in connection with the
operation of the website or provision of the services by a court of justice or any other
competent authority, this liability shall be limited to the amount corresponding to the fee
paid by the customer for the services in connection with which the customer has incurred
the loss.
9.3. The Provider reserves the right to modify, change, replace, add, or remove any
elements and functions of the Services at any time without any compensation.
9.4. The Provider is not responsible for its failure to provide the purchased Services if that
failure occurs due to serious technical or operational reasons beyond the Provider’s control,
in the case of any crisis or imminent crisis, natural disaster, war, insurrection, pandemic, a
threat to a large number of people or other force majeure events, and/or if the Provider is
prevented from providing the Services as a result of any obligations imposed by law or a
decision of a public authority.
9.5. The provisions of Clause 9 are not intended to deprive the Customer of the
Customer’s consumer or other rights that cannot be excluded by law. - Violation of the GTC
10.1. If the customer violates any provision of these gtc in a manner that may cause any
harm to the provider, in particular, if the customer accesses the services in conflict with
clause 1.3 or 1.4, if the customer provides incomplete, untrue or non-updated information in
conflict with clause 2.3, if the customer acts in a manner that may damage the provider’s
good reputation, if the customer violates the demo trading rules pursuant to clause 5.4, if
the customer acts in conflict with clause 8.3, and/or if the customer performs any of the
activities referred to in clause 8.5, the provider may prevent the customer from ordering any
other services and completely or partially restrict the customer’s access to all or only some
services, including access to the client section and trading platform, without any prior notice
and without any compensation.
- Communication
11.1. You acknowledge that all communication from the Provider or its partners in
connection with the provision of Services will take place through the Client Section or your
e-mail address, which you register with us. Written electronic communication by e-mail or
through the Client Section is also considered to be written communication.
11.2. Our contact e-mail address is [email protected] and our contact address is
Sinserstrasse 67, 6330 Cham, Switzerland - Right to withdraw from a contract
12.1. If you are a consumer, you have the right to withdraw from a contract without giving
a reason within 14 days of its execution (see clause 2.10 for details on the time of execution
of the agreement). Please note that if you start performing demo trades before the expiry of
the specified time limit, you lose your right to withdraw from the contract.
12.2. Your withdrawal from the contract must be sent to our e-mail address
[email protected] within the specified time limit. We will confirm the receipt of
the form to you in text form without undue delay. If you withdraw from the contract, we will
refund you without undue delay (no later than 14 days after your withdrawal from the
contract) all fees we have received from you, in the same way in which you paid them.
12.3. The Provider is entitled to withdraw from the contract in the case of any breach by
the Customer specified in Clause 10. The withdrawal has effect from the day of its delivery
to the e-mail address of the Customer or through the Client Section. - Changes to the gtc
- The Provider reserves the right to change these GTC at any time with immediate
effect for new customers and new orders of the Services placed by existing Customers. The
Provider will notify existing Customers of the change to the GTC via the Client Section or by
email. The Alpine Funded Trading Challenge and the subsequent funded stage are provided
throughout the period of their duration pursuant to the version of the GTC which was valid
and effective at the time at which the relevant Alpine Funded Trading Challenge was
ordered. - Defective performances
15.1. If the Services do not correspond to what was agreed or have not been provided to
you, you can exercise your rights from defective performance. The Provider does not provide
any guarantee for the quality of the services. You must notify us of the defect without undue
delay at our e-mail address or at our address listed in clause 11.2. When exercising the rights
from defective performance, you may request that we remedy the defect or provide you
with a reasonable discount. If the defect cannot be remedied, you can withdraw from the
contract or claim a reasonable discount.
15.2. We will try to resolve any complaint you may lodge as soon as possible (no later than
within 30 calendar days), and we will confirm its receipt and settlement to you in writing. If
we do not settle the complaint in time, you have the right to withdraw from the contract.
You can file a complaint by sending an e-mail to our e-mail address
[email protected].
- Out-of-court consumer dispute settlement
16.1. It is our objective that our customers are satisfied with the ALPINE FUNDED services;
therefore, if you have any complaints or suggestions, we will be happy to resolve them
directly with you and you can contact us at our e-mail address or at our address listed in
clause 11.2.
16.2. This section 16.2 applies only to a consumer who is at the same time an EU resident.
You can use the platform at the following website to resolve disputes online:
https://www.ec.europa.eu/consumers/odr. - CHOICE OF LAW AND JURISDICTION
17.1. Any legal relations established by these GTC or related to them, as well as any related
non-contractual legal relations, shall be governed by the laws of the Switzerland. Any
dispute that may arise in connection with these GTC and/or related agreements will fall
within the jurisdiction of the Swiss court having local jurisdiction according to the registered
office of the Provider.
17.2. The provisions of clause 17.1 do not deprive the consumers of the protection
afforded to them by the mandatory laws of the relevant Member State of the European
Union or any other jurisdiction. - Final provisions
18.1. The Provider has not adopted any consumers codes of conduct.
18.2. These GTC constitute the complete terms and conditions agreed between you and
the Provider and supersede all prior agreements relating to the subject matter of the GTC,
whether verbal or written.
18.3. Nothing in these GTC is intended to limit any legal claims set out elsewhere in these
GTC or arising from the applicable law. If the Provider or any third party authorized thereto
does not enforce the compliance with these GTC, this can in no way be construed as a
waiver of any right or claim.
18.4. The Provider may assign any claim arising to the Provider from these GTC or any
agreement to a third party without your consent. You agree that the Provider may, as the
assignor, transfer its rights and obligations under these GTC or any agreement or parts
thereof to a third party. The Customer is not authorized to transfer or assign the Customer’s
rights and obligations under these GTC or any agreements or parts thereof, or any
receivables arising from them, in whole or in part, to any third party.
18.5. If any provision of the GTC is found to be invalid or ineffective, it shall be replaced by
a provision whose meaning is as close as possible to the invalid provision. The invalidity or
ineffectiveness of one provision shall not affect the validity of the other provisions. No past
or future practice established between the parties and no custom maintained in general or
in the industry relating to the subject-matter of the performance, which is not expressly
referred to in the GTC, shall be applied and no rights and obligations shall be derived from
them for the parties; in addition, they shall not be taken into account in the interpretation of
manifestations of the will of the parties.
18.6. The schedules to the GTC form integral parts of the GTC. In the event of a conflict
between the wording of the main text of the GTC and any schedule thereof, the main text of
the GTC shall prevail.
18.7. Prior to the mutual acceptance of these GTC, the parties have carefully assessed the
possible risks arising from them and accept those risks.
- Definitions, expressions and abbreviations used
19.1. For the purposes of the GTC, the following definitions shall have the following
meanings:
19.1.1. Client Section” means the user interface located on the Website;
19.1.2. “Content” means the Website and all Services, including the Client Section,
their appearance and all applications, data, information, multimedia elements
such as texts, drawings, graphics, design, icons, images, audio and video
samples and other content that may form the Website and the Services (as set
out in clause 8.1);
19.1.3. “Customer” means the user of the Services (as set out in clause 1.1);
19.1.4. “Alpine Funded Challenge, Verification account, Base Camp Challenge and
Peak Challenge” means trading accounts related to trading education courses
provided as part of the Services by the Provider;
19.1.5. “Alpine Funded Trader account” means a trading account, which relates to
the Alpine Funded Trader program provided by a third-party provider;
19.1.6. “Forbidden Trading Practices” means trading practices strictly forbidden while
using our Services and are more detailed in Section 5.4 of these GTC;
19.1.7. “GTC” means these General Terms and Conditions of Alpine Funded;
19.1.8. “Provider” means the provider of certain Services (as set out in clause 1.1);
19.1.9. “Schedules” means Schedule 1 and any other Schedules as applicable, which
are part of these GTC;
19.1.10. “Services” means the Provider’s services as set out in clauses 1.1 and
1.5;
19.1.11. “Trading Platform” means an electronic interface provided by a third
party in which the Customer performs the demo trading; and
19.1.12. “Website” means the website www.alpinefunded.com.
19.1.13. For the purposes of the GTC and their schedules, the following
expressions and abbreviations shall have the following meanings:
● “calendar day” means the period from midnight to midnight of the time
currently valid in the Switzerland (Central European (Summer) Time, CE(S)T);
● “initial capital” means a fictitious amount that the Customer has chosen
when selecting the option of the Alpine Funded Challenge and which the
Customer will use to perform demo trading;
19.1.14.
● “USD” means the United States dollar;